The two-day event put on by Customer Contact Strategies offered thought provoking case studies, breakout sessions, and a handful of technology-sponsor discussions and presentations.
Participants listened to use-case stories from brands who have tried, adjusted, and succeeded in effectively deploying and maintaining a portion or all of their seats as work from home (W@H).
As part of the some of the incredible real-life examples of successful work at home companies and their preferred technology partners, Arise Virtual Solutions and AmplifAI presented a case study together, showcasing exciting early stage improvement on key metrics for a popular travel client.
- Arise offers a unique virtual platform that makes it easy for @home agents to operate their own call center business right from home.
- AmplifAI offers an innovative Performance Acceleration Platform that leverages the power of AI to improve sales and service performance. Watch our video to learn more!