Company, Press & Events

3 Top Takeaways from CRS 2018

Robert Cowlishaw

Customer Response Summit by Execs in the Know was an excellent experience! Here are our top takeaways from the event in Marina Del Rey:

1. Fantastic Keynotes

Fantastic keynotes and panelist discussions were delivered on Creating a Compelling Culture, CX initiatives, Millennials, Mindful Service, Digital Transformations, AI, and Sourcing & Retaining Remote Talent in the 4th Industrial Revolution!


2. Brilliant Innovation Lab

Attendees had the opportunity to see innovation in action during the Moments of Brilliance and the Innovation Lab events - AmplifAI was one of 8 sponsors who participated in the Innovation Lab, offering live demos and use-case discussions to a continuous crowd of interested attendees!  CEO Sean Minter, and Customer Success leader Melissa Pollock, lead the Innovation Lab for AmplifAI.  Visitors included current AmplifAI clients, as well as current and new partners, and CX leaders and prospective customers from all over!


3. Highly Productive

We appreciated the opportunity to participate; the event was very well organized and managed, highly productive, and fantastic fun as well – thank you and kudos to Execs in the Know!

And here are a few moments from the event: