We are very excited to announce that AmplifAI is a Five9 ISV Partner and we're live on their new marketplace!
AmplifAI transforms real-time call data from Amazon Connect into automated, effective actions that make managers better leaders and agents higher performers
If you’re concerned about coaching impact and ROI, then you must master these 5 Steps to Coaching Effectiveness!
When it comes to handling customers, not everyone is going to be easy to deal with. Here are six ways you can help prepare call center employees for difficult interactions!
Contact center employees both onsite and @home are begging us to give them tools to better perform the jobs we hired them to do. This is what you need to give them...
We are proud to announce that AmplifAI and Zendesk are collaborating to continuously improve frontline agent & supervisor performance!
A few years ago, Xconomy's Angela Shaw covered our initial Product Launch. Fast forward to 2019 and we're thrilled to have her covering our Series A funding announcement!
Dallas Innovate's David Kirkpatrick writes about our recent Series A Funding and uncovers how AmplifAI is making people better!
Check out the story on our recent funding covered by Brian Womack at the Dallas Business Journal!
We are extremely proud to announce our Series A funding of $3.9M led by Naya Ventures, LiveOak Venture Partners and Capital Factory